We are a UK-based market research and survey firm. On one hand, empowering small and medium-sized enterprises (SMEs) with the research findings they need to make informed decisions. We specialize in delivering tailored market research solutions that go beyond the data, offering actionable intelligence for sustainable growth.
On the other hand, we provide Public Sector Research, gathering, analyzing and interpreting data to reduce risks and optimize decision-making in the public sector.
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In 2023, SMEs accounted for 99% of UK businesses, employing 16.7 million people (61% of private sector jobs) and generating £2.4 trillion in turnover, which represents 53% of the total turnover of private businesses.
Less than 10 employees and an annual turnover of (£592 million)
10-50 employees and an annual turnover of (£670 million)
Less than 50-249 employees and an annual turnover of (£763 million)
At SME Consult, our Private Sector Department recognize your importance and are committed to delivering tailor-made Market Research Solutions that reflect your specific needs. By focusing on the finer details, we ensure that our research findings help you to navigate your market effectively, giving your business an edge to thrive in a competitive environment.
We are dedicated to helping SMEs grow by delivering actionable market insights and strategic advice. Our mission is to ensure that you understand your market, competitors, and customers, while identifying new opportunities to drive your business success. Our mission for Public Sector Research is to assist governments understand where public priorities lie and allocate resources more efficiently.
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While our online research provides extensive data, we take it a step further by conducting physical field research, reaching clients typically out of reach and carrying out market surveys in areas often overlooked, ensuring that no detail is left uninvestigated.
We gather In-depth field qualitative data through the use of visual stimuli such as images of products and marketing materials.
Our skilled mystery shoppers evaluate customer service quality, products performance and overall customer experience.
Experts in conducting surveys and interviews over the phone to gather public data.
Performing traffic counts and public interviews, ranging from roadside surveys to onboard bus passenger counts and train punctuality data collection.
Our services ensure that every market research outcome leads to impactful strategies and measurable results.
We design and execute surveys to measure customer satisfaction.
We analyze customer feedback to gain insights into areas needing improvement.
We provide detailed reports on customer trends.
We use the result from all the data gathered for our clients to make informed decisions to improve their customer experience and increase customer loyalty.